Opening Hours - Click learn more to check your local store

Covid 19 Update

Saturday 28th March

We will be adjusting the store open hours to 10 am-4 pm and will still be open 7 days a week at our Lincolnshire and South Yorkshire branches and 5 days a week at our East Yorkshire branch (closed on Tuesday and Thursday). Throughout this period our website will remain at fully operational for online orders for those self-isolating. We will also still be able to get orders ready for collection from the stores for those who do not want to come in-store. If you call your local store we can get your items ready and take them to the car park for collection. We want to be able to keep the stores open for as long each day as possible so that we can spread out the customer visits as much as is physically achievable, and reduce the number of people who are in the store at any one time. There will now be a maximum of 2 customers in-store at once, and only one individual per visiting vehicle to be allowed in the store at a time also. 

Contined next

Continued

This adjustment to our opening times will allow us to use the extra hour at the beginning and end of the day to get essential maintenance for our livestock completed, meaning we can focus better on keeping the store clean and safe for everyone during the time that customers are coming in.
We would ask that any customers waiting, remain in their car until they can come into the store (and again we hope that by keeping our open hours as long as possible we can avoid anything but minimal waiting times). We will still be supplying gloves to any visiting customers, which must be worn by anyone coming into the store, and we also ask that everyone avoids touching anything other than the products that they are purchasing. We would also encourage customers to use card payment as much as possible, especially contactless to reduce the handling of cash from one person to another. We do however realise that for some this may not be possible, so we do have some policies in place to try to make this safer for everyone. 

Continued Next

Continued

We will now have designated drop off zones outside of the store for Ro water containers and water test samples. This will be signposted for you to see upon arrival, and all container top-ups will be done outside decanted from our containers to avoid any unnecessary secondary contact between individuals. Similarly, water samples will all be decanted into our own pre-sterilised containers before being brought into the shop for testing (although we would obviously encourage as many people as possible to perform their water tests at home for this period).
We hope that these measures will help us to be able to maintain supply for as long as possible, in the safest way we can. We are not only a pet supplies shop, but also the custodian of thousands of animals in our stores, and so we need to be able to be sure that we are able to cater for their welfare as a priority as well. This has meant that

we have made the difficult decision to bring back all livestock from the East Yorkshire branch to the Lincs store.

Continued next. 

Continued

We are aware that this will be a disappointment for some, but due to current situation, and us wanting to keep any of our high-risk staff at home, we were unable to be certain going forward that we would have the manpower available in that store to provide the care necessary, and we need to have these contingencies in place in case our staff are unable to go to work. Of course, we hope that we would never get to that point, but we are simply not able to risk the warfare of our animals. We will, however, be moving all that livestock back at the earliest opportunity, when safe to do so.
Of course, the points above are not an exhaustive list of all we are doing, but a few points that we thought you may want to be aware of before visiting. Obviously, we still need to make sure that we are keeping our distance in store (a minimum of 2m), as well as avoiding leaving the house with symptoms etc, but that probably goes without saying at this point and we want to thank everyone for working with us at this very difficult time.
So thanks again,
All the team at Lincs.

JBL All Season Deal

Get 30% extra free with our bulk buy deal on the fantastic JBL All Season food. 

Suitable for all pond fish including Koi, this food represents fantastic value for money and is even better value whilst on this limited deal. Get ready for Spring and summer with this bulk purchase offer. This special buy brings this high quality staple pond food in at under 47p per 100g. With the 30% extra free, meaning that you get 7.5kg instead of the usual 5.8kg!

Water Features Sale

Buy water features online now.

Hamac's aquacreations garden feature range offer a great selection of water features to suit any garden. With free mainland UK delivery, the features

represent fantastic value for money and are the ultimate plug and go water feature in a box!